Barefoot Technologies Blog- Vacation Rental Industry News

Is the Customer Always Right?

Posted by Mike Todd on Feb 16, 2017 11:40:01 AM

We all know the saying, “The Customer is always right”.  We also know that this is not always true, and being vacation rental and/or property managers I am not sure of another industry that puts you and your staff more to the test with this age old saying.  Not only are you facing this expectation from paying guests but there is also the double whammy of working with owners who can become just as challenging as a difficult and demanding guest.  I wanted to highlight a few areas to think about when evaluating the types of customers and owners you all have the choice of working with. 

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Barefoot Focus: Short-Term Rental Advocacy

Posted by Mike Todd on Jan 11, 2017 3:46:56 PM

In November I attended the VRM Intel conference in Destin and came away with a new-found interest.  Advocacy for Short-Term Rentals (STR).  Most of the participants attending were from Florida and in attendance was Dennis Hanks, Executive Director of Florida VRMA.  I listened to Dennis and others talk passionately about being united and taking action in the fight for fair legislation and representation for the STR industry.    This really inspired me and I felt that I wanted to get a bit more informed to see how I might be able contribute to the cause.  Keep in mind my perspective is a little different in the fact that I am coming from the Vendor side of the business.  However, my livelihood is indirectly affected by VRM’s being able navigate the many hurdles of running a successful business which includes Short Term Rental Regulations.  I also recently moved to Asheville, NC, which has a STR ban within the city limits.  

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Tags: Vacation Rental Management Legislation

What to Expect for 2017

Posted by Ed Ulmer on Jan 10, 2017 1:43:33 PM

Like most of you, I have seen a few expectations articles for 2017. While I agree with them on most of the trends, I feel they should go further to suggest to you how you might be impacted or to position yourself to take advantage of the current market conditions.

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Tags: Vacation Rental Market

Improve Your Vacation Home Rental Photos With The Evolution of Photography Technology

Posted by Janice Brunelle on Dec 20, 2016 2:55:08 PM

This week we are happy to have one of Barefoot's Business partners, Andy Francis of TruPlace write aboutThe Evolution of Photography Technology to improve your vacation rental images. This is one aspect of vacation property management where looks do matter! Start your new year off in evaluating your listing photos to see where you may need to change your photos to improve your listing quality.

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Tags: Vacation Home Rental Advice

AllI want for Christmas are New Owner Contracts

Posted by Mike Todd on Dec 14, 2016 2:31:30 PM

I have recently been talking to property managers about things that are concerning to them and one that keeps standing out is Owner Acquisition.  With the larger companies like Vacasa and Wyndham acquiring Vacation Rental Companies and large numbers of vacation rental properties it can seem a daunting task for independent Vacation Rental Managers to compete in an ever changing market.  Property Managers are also facing the challenging task of owners trying and in many cases succeeding in self managing their properties through VRBO or AirBnB.  The other area that makes this industry challenging is the competition property managers have against other property management companies.

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Barefoot Technologies Releases Exciting Updates in Version 4.0

Posted by Claiborne Yarbrough on Nov 28, 2016 11:38:23 AM


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Tags: Vacation Rental, Vacation Rental Management Software

Do You Have a Winning Team?

Posted by Mike Todd on Nov 9, 2016 6:53:36 PM

It finally happened.  The date: November 3rd, 2016 at approximately 12:45 am.  The Chicago Cubs won a World Series for the first time since 1908, the first time in 108 years.  I am one of many (until recently) long suffering Cub fans that have endured years of disappointment and the moniker of lovable losers.  There have been years of moderate success, but most of us by now know that the Cubs had not been to the World Series since 1945.  A 71 year absence that legend has it was the result of a curse.  And what was this curse?  It was because at the last World Series in 1945 in the beloved Wrigley Field a patron (and local business owner) was made to leave Wrigley Field because he had a live goat with him.  When he was told to leave he put a curse on the Cubs stating that they would never be in a World Series ever again. 

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HTTPS... Why it Matters in the Vacation Rental Industry

Posted by Sean Woodie on Oct 13, 2016 10:00:00 AM


Encryption. The S in HTTPS stands for secure, it also means that the connection to the website is encrypted. It ensures that your vacation rental website's visitors are safe transacting on your website, and lets them know they are really dealing with you and not an imposter.

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Is Your Vacation Rental Guest a Trick or a Treat?

Posted by Ghost Writer on Oct 11, 2016 4:05:28 PM

I thought I would have some fun with the great “holiday” of Halloween this month.  I have written and countless others have written about the paying guest, how valuable they are, focusing on making them repeat guests, and doing everything you can to enrich their experience with things you can control.  However; what happens when your guest becomes a trick and not a treat?  Let’s take a look at some nightmarish scenarios I found online.  I am not sure if these are urban legend, if they have been embellished or if they are true.  Anyway…It was a dark and stormy night…

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Creating Memories as Part of Your Exit Strategy

Posted by Ed Ulmer on Sep 27, 2016 4:55:22 PM

I know we are all busy with the details of our business, but I believe that it is important as a vacation rental manager to regularly step back from time to time and take a look at the big picture.  From my perspective the big picture is that while we book rooms, those that come and enjoy those rooms are here for something much bigger. They are here for a vacation and a vacation is not about the unit, it is about the memory. 

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