Contact Barefoot Support

Barefoot Support

Business Hours

Monday - Friday 9:00 AM to 7:00 PM Eastern

Emergency Support

  • 24/7/365
  • After Hours
  • Weekends
  • Holidays

Requesting Emergency Support

If you require Emergency Support Please Contact us by one of the following options:

  1. Submit a ticket with the priority status of "Urgent"
  2. Call 1 -877-799-1110 and follow the prompts

Email Support Policy

All requests submitted via email are addressed during business hours.

Emergency Support Policy

EMERGENCY support should be used to report services that are offline or substantially degraded. EMERGENCY requests notify support staff immediately upon submission. You will receive a prompt after-hours response as necessary.

Access to the Support Desk: 

 

Barefoot Support Desk

Access to the Barefoot Support Desk requires activation. If you are a Barefoot user and have not yet activated an account, please contact our support and request an activation email.