Vacation Rental Blog | Barefoot Technologies

Is Your Vacation Rental Business Ready for Peak Hurricane Season?

Written by Kayla Thornton | Aug 6, 2026, 4:45:41 PM

 

Hurricane season officially begins on June 1, but the most active part of the Atlantic season is still ahead. According to the National Hurricane Center, most activity occurs between mid-August and mid-October, with the climatological peak arriving around September 10.

NOAA's initial outlook for the 2026 Atlantic hurricane season forecast 8 to 14 named storms, including 3 to 6 hurricanes and 1 to 3 major hurricanes. While that points to a below-normal season overall, it does not tell us where a storm will go or which community may be affected.

For a vacation rental management company, it only takes one storm to affect guests, owners, employees, vendors, reservations, and dozens—or even hundreds—of properties. The best time to prepare is while the skies are still clear.

Here are some practical ways to make sure your team and your technology are ready.

1. Start With a Written Hurricane Plan

Every vacation rental management company in a hurricane-prone market should have a written plan for what happens before, during, and after a storm. More importantly, your team should understand it.

Decide who will be responsible for:

  • Monitoring forecasts and local evacuation orders

  • Communicating with guests and upcoming arrivals

  • Updating owners and documenting their instructions

  • Coordinating property preparation and inspections

  • Contacting vendors and tracking completed work

  • Managing reservation changes, cancellations, or relocations

  • Checking on employees and confirming who is available

  • Leading post-storm inspections and recovery 

It is also a good idea to designate one person to lead safety and another person who can step in if that employee is unavailable. Waiting until an evacuation order is issued may leave your team with very little time to prepare a large inventory of homes.

2. Make Sure Property Information Is at Your Fingertips

When a storm is approaching, your team should not have to search through emails, spreadsheets, paper files, and several different systems to find essential property information.

Review each property and confirm that you have current:

  • Owner and emergency contact information

  • Insurance provider and policy information

  • Property access instructions and alarm details

  • Utility shutoff locations

  • Property and inventory photos

  • Special preparation requirements

  • Owner-approved vendors or contractors

  • Generator, elevator, pool, and equipment information

Document the property before the storm arrives. Take detailed, date-stamped photographs of the home, furnishings, valuable items, and completed storm preparations. Those records can be important when communicating with owners, coordinating repairs, or supporting an insurance claim.

Barefoot helps keep this information connected to the property. Vacation rental managers can use unlimited amenities at the property level to record important details such as vendors and insurance policy information. Barefoot also allows unlimited photos to be stored at the property level, including internal record-keeping photos that do not have to appear on the public website.

3. Prepare Your Communications Before You Need Them

When a storm is developing, owners and guests will have questions—often at the same time. Preparing messages ahead of time helps your team respond quickly and consistently.

Create templates for:

  • Guests who are currently staying in the area

  • Guests scheduled to arrive within the next several days

  • Property owners

  • Employees

  • Housekeepers, maintenance teams, and other vendors

Keep messages calm, direct, and based on official information. Tell people what is known, what they need to do, when they can expect another update, and where they can find local emergency instructions. Avoid guessing about the storm's path, property conditions, road access, or reopening dates.

Barefoot's owner and guest portals can help you keep both audiences informed. Email and text communication within the system also gives your team a way to share updates as conditions change.

4. Review Your Guest Policies

Hurricanes can result in mandatory evacuations, flight cancellations, road closures, interrupted utilities, and properties that are not ready for occupancy. Your team should know how the company will handle these situations before a guest calls.

Review your procedures for:

  • Mandatory and voluntary evacuations

  • Early departures and delayed arrivals

  • Reservation cancellations or date changes

  • Relocating guests when another property is available

  • Refunds, credits, and nonrefundable charges

  • Confirming when a property is ready to welcome guests again

  • Answering travel insurance questions

Travel protection may cover certain hurricane-related interruptions, but coverage varies by provider, plan, timing, and circumstances. Encourage guests to review their policy and speak directly with their insurance provider rather than promising that a loss will be covered.

Clear policies help your employees provide consistent information and give guests a better understanding of what to expect during a stressful situation.

5. Take Care of Your Vendor Relationships

Reliable vendors are valuable throughout the year, but they become especially important before and after a hurricane. Contractors, maintenance professionals, housekeepers, landscapers, pool companies, restoration companies, and insurance contacts may all be in high demand at the same time.

Before a storm is in the forecast, confirm:

  • Who can help prepare properties

  • Which services each vendor provides

  • When vendors stop field operations for safety

  • How emergency work will be prioritized

  • What documentation will be provided for work and charges

  • Whether your primary vendors have backup contacts or crew

Within Barefoot, work orders can be used to assign and monitor storm-related tasks. The vendor portal and text communication help managers stay connected with service providers. Workflow functionality also helps track progress and charges, creating a clear record of what was requested, what has been completed, and what still needs attention.

6. Plan for Business Continuity

Your properties do not have to take a direct hit for your business to be disrupted. Employees may lose power or internet access, roads may be closed, and your normal office may be unavailable.

The Ready Business Hurricane Toolkit recommends reviewing both your business-continuity plan and your crisis-communication plan. For vacation rental managers, that should include access to reservation information, property records, owner and guest contacts, vendor details, insurance documents, and essential accounting information.

Identify which responsibilities must continue during a closure and who can cover each critical role. Make sure authorized employees can securely access the information they need. Refunds, vendor charges, owner expenses, and damage documentation should remain organized even when your team is working under unusual conditions.

7. Think About Recovery Before the Storm

Once conditions are safe, owners and guests will want answers about their properties and reservations. A standard inspection process will help your team provide accurate information instead of making assumptions.

Your post-storm inspection may include:

  • Exterior and structural damage

  • Roof, window, and door conditions

  • Water intrusion or flooding

  • Power, water, internet, and other utilities

  • HVAC, appliances, pools, elevators, and generators

  • Fallen trees, debris, and access issues

  • Interior damage or missing inventory

  • Photographs, videos, and written notes

Prioritize properties based on safety, damage, upcoming arrivals, and the work required. A home should not reopen based only on the absence of visible damage. Local orders, utility availability, road access, and your ability to provide normal guest services also matter.

Barefoot work orders can support this recovery process by helping teams document inspections, coordinate repairs, monitor vendor progress, and retain related charges and communications. Property-level photos and records also give managers valuable information to share with owners.

How Barefoot Helps Before, During, and After a Hurricane

Technology cannot create your hurricane plan for you, but the right vacation rental management system should make that plan easier to carry out.

Before the Storm

Barefoot can help your team:

  • Keep owner, vendor, insurance, access, inventory, and property information together

  • Store additional property photos for internal documentation without placing them on the public website

  • Create work orders for shutters, outdoor furniture, equipment, landscaping, inspections, and other preparations

  • Prepare communications for owners and guests before conditions become urgent

As Conditions Change

Barefoot can help your team:

  • Communicate with owners and guests through email, text, and their respective portals

  • Coordinate with vendors through work orders, the vendor portal, and text communication

  • Track preparation tasks across individual properties

  • Keep property-specific communications and activity records organized

After the Storm

Barefoot can help your team:

  • Create and monitor inspection, cleanup, and repair work orders

  • Store post-storm photographs and property-condition information

  • Track vendor progress and charges related to recovery work

  • Keep owners informed about property conditions, next steps, and completed repairs

  • Maintain organized records for owner reporting, contractor coordination, and insurance documentation

When important property information, work orders, vendor activity, and communication tools are connected, your team has a clearer picture of what is happening across your inventory. That can make a difficult situation more manageable for your employees—and provide owners and guests with the timely information they need.

Vacation Rental Hurricane Readiness Checklist

Before peak hurricane season, confirm that your company has:

  • Reviewed its written hurricane and business-continuity plans

  • Assigned emergency responsibilities and backup decision-makers

  • Updated guest, owner, employee, and vendor contact information

  • Verified insurance and property access information

  • Updated property photographs and inventory records

  • Prepared communication templates for different audiences

  • Reviewed evacuation, cancellation, relocation, and refund procedures

  • Confirmed key vendors and property-specific preparation needs

  • Tested secure remote access to essential systems and records

  • Created a consistent post-storm inspection process

  • Established how property status and reopening decisions will be communicated

Preparation Builds Owner and Guest Trust

Vacation rental managers are often the eyes, ears, and local resource for owners who live hundreds of miles from their properties. During a storm, guests also depend on your team for clear information about their safety and travel plans.

Being prepared is another way professional vacation rental managers show their value. A strong plan helps protect the property, supports faster decisions, and strengthens the relationships you have worked hard to build with owners, guests, employees, and vendors.

Do not wait until a storm appears in the forecast to decide how your company will respond. Review your plan, update your records, prepare your communications, and make sure your technology is ready to support your team.

See how Barefoot can help your team organize property information, coordinate work, and communicate with owners and guests.  Schedule a conversation with Barefoot Technologies.